Send your question to sirhanmacx@gmail.com. Include the device model, iOS version, and a description of what happened. Do not include student names, school ids, passwords, payment information, phone numbers, or private classroom records.
Support
Help with the App, local data, leaderboard removal, and future purchase questions.
Purchases are disabled in this release. The App does not offer active StoreKit products, subscriptions, paid shard packs, or a Restore Purchases flow. If purchases are added in a future update, Apple refund requests will go through reportaproblem.apple.com.
To remove a public handle from the global leaderboard, email Support with the handle text, the Review Board, and the approximate date. The publisher will scrub the entry within a reasonable period and confirm by email.
The App's in-app Settings include an Export Local Data control and a Reset Local Data control. Local profiles, shards, locker, and rankings live only on your device. Deleting the App removes all local data.
Review Arcade does not use synced accounts in the current build. There is no remote account to delete. If you opted into the global leaderboard and want all leaderboard rows associated with your client id removed, email Support with the public handle and approximate dates.
No subscriptions are active in this release. If subscriptions are added in a future update, they will be managed in iOS Settings → Apple ID → Subscriptions.
Email Support with: device model, iOS version, the Review Board you were on, what you expected, and what happened. Screenshots help.